Job Title: Administrator
Location: Bromsgrove
Contract Type: Full-Time
Salary: Up to £28,000 per annum
We are looking for a proactive and organised Administrator to support the smooth running of our client's office and assist the client-facing teams. The successful candidate will play a key role in maintaining accurate records, coordinating onboarding processes, and ensuring day-to-day administrative operations run efficiently.
Benefits Package
. Competitive salary.
. 23 days annual leave plus public holidays.
. Additional day of holiday for each year of service, up to 26 days.
. Pension contributions above the statutory minimum.
. Health plan benefits.
. On-site parking.
. Opportunities for ongoing training and professional development.
Main Responsibilities
. Preparing documentation and forms for newly onboarded clients.
. Coordinating the client onboarding process and working closely with Client Managers to verify that all paperwork is complete and compliant.
. Updating and maintaining client files, ensuring documents are stored accurately and consistently.
. Managing shared inboxes and overseeing diary scheduling.
. Supporting billing activities, including invoice administration and basic credit control tasks.
. Monitoring and replenishing office supplies, handling orders, and managing inventory.
. Overseeing the office filing and document management system, including daily scanning, organising, and archiving.
. Handling all incoming mail and deliveries across departments-logging, labelling, distributing, and dispatching items as required.
. Assisting with the filing and distribution of documents in line with departmental needs.
. Producing professionally formatted letters, reports, and formal documents.
. Supporting the submission of statutory filings to Companies House and HMRC.
. Providing day-to-day administrative support to colleagues across the business.
. Welcoming visitors, coordinating client interactions, and acting as a point of contact for general enquiries.
. Ensuring electronic and physical filing systems are up-to-date and well organised.
. Maintaining client data within the firm's software systems.
. Carrying out additional administrative tasks as needed.
Skills, Experience & Attributes
. Familiarity with IRIS, Xero, or other accounting platforms is advantageous.
. Ability to thrive in a busy, fast-moving environment.
. Strong organisational skills with exceptional attention to detail.
. Confident using technology, including Microsoft Outlook, Excel, and Word.
. A collaborative team player who is also capable of working independently and managing their workload effectively.
. Strong communication skills and the ability to liaise professionally with individuals at all levels.
. High level of discretion and professionalism when handling confidential information.
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