Our client, a reputable franchise-approved car dealership located in the Oxford region, is seeking a skilled Vehicle Service Advisor to join their dedicated Service Department. This is an excellent opportunity for motivated individuals looking to develop their career within a well-established motor retail group that has received multiple awards, including the AM Award "Dealer Group of the Year.
Benefits of a Service Advisor:
Up to £30,000 per annum base salary, dependent on experience
Monthly bonus scheme with on-target earnings exceeding £36,000 annually
31 days annual leave, including bank holidays, increasing with service length
Full in-house training and ongoing professional development
Contributory workplace pension scheme
Employee support programme via benefits platform
Staff discounts on vehicle parts, servicing, and labour
Long-term career advancement within a family-run motor retail group
Attendance at manufacturer-accredited training coursesDuties of a Service Advisor:
Greet customers in the Service Department and book vehicles in for repairs and servicing
Liaise extensively with the workshop team to chase work in progress
Advise customers on minor technical issues and recommend additional products or services
Keep customers informed regarding the status of their vehicle throughout the service process
Process payments for completed work accurately
Uphold high standards of customer service, ensuring total customer satisfaction
Achieve company sales targets and objectives as a Service Advisor
Maintain accurate records using the Kerridge DMS or Onelink systems (training provided if necessary)
Build strong relationships with clients and follow up to encourage repeat businessRequirements:
Previous experience as a Service Advisor is desirable but not essential
Exceptional customer service skills and a confident relationship-building ability
Strong organisational skills with proficiency in IT systems
Full UK driving licence with minimal points
Willingness to undertake full training to develop automotive knowledge and sales techniques
Ability to work effectively within a team and independently when requiredContact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Oxford and Oxfordshire, today to discover more about this fantastic Service Advisor opportunity.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career