Job Description
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Credit Controller
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London | Full-time | Hybrid
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The Role
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We are seeking a Credit Controller to join the finance team of a leading international law firm. This role is central to ensuring timely fee collection, managing client billing activity, and fostering strong relationships with both internal stakeholders and external clients.
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The successful candidate will bring proven experience in legal credit control, with a strong grasp of e-billing platforms and invoice workflow management.
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Key Responsibilities
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Proactively manage collections, chasing outstanding invoices via phone, email, and client portalsMonitor aged debt and escalate risks to partners and management as neededNegotiate payment arrangements in line with firm policy (with partner approval)Oversee invoice submissions across e-billing platforms (e. CounselLink, Legal Tracker, Collaborati)Investigate and resolve e-billing rejections, coordinating with billing teams and fee earnersMaintain accurate records of client billing guidelines, budgets, and approval workflowsBuild and sustain strong relationships with client finance contacts and internal teamsProvide clear communication on balances, forecasts, and budg...