We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role: EMEA Benefits Analyst Location: Shoreditch or Reading (Hybrid) Duration: 12 months contract Job Description: This role will have first-hand exposure to how the benefit COE team makes this philosophy come alive by supporting our benefits programs across EMEA and will report into the Director, Benefits EMEA & LATAM. 5 years experience in Benefits Project management skills and ability to multi-task in fast pace environment Demonstrate problem solving capabilities while coordinating escalation and helping Senior Program Managers identify root causes of issues Ability to manage various stakeholders such as ERC, payroll, communications and vendors Team player with good communication skills and attention to detail What You'll do As this role is covering a maternity leave we require an experienced Benefits professional who is comfortable leading insured benefit renewals in the region and acting as a daily point of contact with our benefits platform provider and our payroll team. Details of the role are; Benefits System Process Daily maintenance of clients Benefits, supporting Program Managers with system requirements and change requests. This includes Health, Retirement, Protection, Time Off/LOA and Perk benefits. Benefits Insurance Renewals: Leading the process of our annual insured benefit renewals across EMEA compromising 23 countries working with our Program Managers Time Off & Leave Serve as a primary escalation point, providing ongoing support to the ERC team. Collaborate closely with the Tech Ops team, including defining requirements, participating in UAT, and providing final sign-off. Review and assess the applicability of new legislation. If aligned with client's Time Off & Leave benefits & mdash; for example, a new unpaid carer's leave & mdash; I may choose to manage it using existing unpaid time off plans rather than raising a Workday ticket. Manage the LOA commissions file. Employee Experience - Answer, organise or escalate benefits queries from managers and employees that cannot be answered by our outsourcing support team (Darwin) or ERC. Operational Excellence - assist in benefits program delivery including implementation and process improvement across all benefit and time off and leave programs. Special Projects - In partnership with Senior Program Managers, help drive or support various special ad hoc projects. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.