Overview
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
Responsibilities
Monitoring counters and chillers to ensure they’re clean, well-stocked and presented in line with our six principles. Regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. Listen carefully and take instructions from your manager, and provide prompt and efficient service at all times. Communicate confidently with customers, gain feedback and react to their needs to ensure that every customer experience is a positive one. Follow procedures and display good food safety practice at all times.
Qualifications
Food Safety Level 2 and Health & Safety Level 2 certificates. Previous experience working in a customer service environment, good merchandising skills and till experience.
Role details
This role is part-time, working afternoon shifts from 2:00 pm to 6:30 pm, Monday to Thursday, with the potential to adjust hours in the future.
Benefits
* An annual day off for your birthday!
* Monthly masterclasses with Michelin-starred chefs.
* Fully funded development courses ranging from levels 2 to 7.
* Discounts and cashback at a wide variety of retail and leisure outlets.
* Cycle-to-work scheme.
* Freedom Friday – a paid day off to volunteer at a charity of your choice.
* Free lunch every workday!
* 24/7 access to the Mental Health Charter App.
* Enhanced parental leave benefits.
* Paid leave for fertility treatments.
* Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website
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