Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As a Meetings and Events (M&E) Operations Manager and Head of Department, you will be responsible for ensuring the smooth operation of the M&E department and leading your team to deliver exceptional guest experiences. This role requires managing high standards and delivering excellent customer care with passion.
Benefits include:
* Head of Department bonus scheme based on financial and personal performance
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Recognition scheme with vouchers for high street shops
* Meals on duty
* Talent referral bonus
* Regular celebrations such as Thank You Week and annual Employee Awards
* Access to Pension Scheme, Life Assurance, and Wellbeing Support
* Ongoing training and clear progression pathways
Ideal candidate qualities:
* Authentic and personable
* Customer-focused with strong recognition skills
* Hands-on leader with multitasking ability
* Detail-oriented in maintaining hotel facilities and equipment
* Excellent communication skills to build relationships with clients and internal teams
* Ability to manage staffing levels for events
Why join us?
We prioritize our colleagues' wellbeing and development. As part of the Leonardo community, you'll benefit from management support through our “People Programme” and “Passion 4 People Leonardo Culture” workshops. We offer development programmes like the 8-month “Fast Forward Programme” and the longer-term “Accelerate Programme,” which prepare you for roles such as DGM or Operations Manager, including ILM certification and IoH membership.
Our Story
With decades of hotel industry experience, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels in the UK & Ireland and are expanding rapidly. Join us during this exciting growth phase!
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