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Quick service operations supervisor ( {{city}})

Leamington Spa
Jr United Kingdom
Operations supervisor
Posted: 6 July
Offer description

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Quick Service Operations Supervisor ( {{city}}), Royal Leamington Spa


Client:

Five Guys UK


Location:

Royal Leamington Spa, United Kingdom


Job Category:

Other


EU work permit required:

Yes


Job Views:

4


Posted:

02.07.2025


Expiry Date:

16.08.2025


Job Description:

We're opening a new Drive Thru at The Shires Retail Park in Leamington Spa, and we are growing our family. The ideal Shift Manager should have experience working in a Drive Thru and be accustomed to a fast-paced QSR environment with high-volume sales and a large team. You need to be adaptable with people and customers, and driven to deliver excellent results.

Burgers & Fries and Incredible Careers!

We're the burger restaurant with a simple formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy.

As a Shift Manager, you'll support the General and Assistant Managers to ensure each shift meets Five Guys standards, and that every customer leaves satisfied. You'll demonstrate leadership, coaching, and direction to your team, embodying our values for both staff and customers.


Rewards

* An achievable bonus scheme up to 10% of annual salary
* Secret Shopper bonus up to £2,000
* Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
* 28 Days paid holiday
* Paid breaks
* Free burgers, fries, and shakes on shift
* Life assurance
* Access to Wagestream for flexible benefits


Additional Perks

* Team outings and social events
* Team competitions like Fry Cup and Olympics
* Employee discount program
* Wellbeing support and employee assistance
* Career development opportunities
* Enhanced maternity & paternity leave
* Pension scheme


As a Shift Manager, you'll be responsible for:

* Crew & Quality Control
* Supporting the General Manager to deliver quality food and service
* Creating a positive work environment
* Ensuring customer satisfaction and handling complaints
* Managing shift operations smoothly and embodying company values
* Leading by example, working hands-on in the restaurant


You'll be enthusiastic about:

* Perfect Burgers and Fries
* Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
* People leadership and customer service


Incredible careers with Five Guys:

* If ambitious, we support your growth and provide the right tools
* Potential next step: Assistant Manager
* Five Guys offers more than a job — it’s a career!
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