Jobtitle:Night Social Host Salary:£29,000-£30,000In office Location:Southall Startdate:ASAP-ImmediateInterviews Ourclientisseekinganenthusiasticcandidatekeentoworkwithinthe wellness industry. The role is to meet and greet members of a new holistic space! Enjoy complimentary access (on selected days) to our clients spa, gym, and wellness amenities. Youre also welcome to join weekly event programmes from creative workshops to social mixers, you are part of the community too. Youll be part of a friendly, collaborative team that genuinely cares about creating an inclusive, supportive space for members and for each other Key Responsibilities Member & Guest Experience Greet members and guests warmly, verify ID, process payments where needed, and introduce them to our space, services, and key information. Deliver smooth, efficient check-ins and check-outs, including inspections, deposit handling, and friendly farewells. Respond to enquiries and concerns with empathy and clarityalways escalating more serious matters to the FOH Manager or GM, while ensuring members feel heard and cared for. Be a calm, supportive presence at Receptionoffering guidance, community knowledge, and safeguarding awareness at all times. Reception Administration Manage bookings, room moves, onboarding and renewals using our internal systems. Complete daily check-in and check-out tasks in line with timelines and checklists. Keep all member and guest records up to date, including agreements, payments, and documentation. Track data across master trackers and cloud systems to support reporting and consistency. Respond to calls and emails in a timely, brand-aligned way. Support Sales with internal room tours and onboarding assistance. Process receipt updates and assist the FOH Manager and GM with administrative requests. Record, bag, and store lost property according to policy. Carry out any additional administrative tasks requested by the FOH Manager, GM, or Community Lead. Operational Support Monitor Reception and communal supplies, and flag when stock needs replenishing. Keep Reception and shared areas tidy and presentable at all times. Report and escalate maintenance issues. Review CCTV footage when authorised by FOH Manager or GM. Register non-residents, guests, and contractors with sign-in processes in line with safety and security policies. What Youll Bring Previous experience in hotels, co-living, serviced apartments, or aparthotel reception. Strong multitasking and organisational skills, with the ability to stay calm under pressure. Excellent communication and a professional, approachable manner. Confidence and composure in sensitive situations. Intermediate computer skills and comfort using booking and admin systems. High attention to detail and a proactive, team-first approach. Independence, accountability, and a desire to learn and grow. Open, kind, and solution-focused communication style. Hours: 4 days on, 4 days off full-time rotation (8pm8am), including weekends. YouarerequiredtobeeligibletoworkintheUKfulltimewithoutrestriction.Ifyoufeelyouhavetherelevantskillsandexperiencerequiredforthisrole,thenpleaseapplytoEvolveRecruitment,KingstonuponThamesformoreinformation. Duetothehighvolumeofapplicationswereceiveitisnotalwayspossibletorespondtounsuccessfulapplicants.Therefore,ifwehavenotrespondedtoyourapplicationwithinfivedayspleaseassumethatonthisoccasionyourapplicationhasnotbeensuccessful.