Warehouse Front Line Manager (Amesbury) Location: Amesbury Shift Pattern: 4 on, 4 off (Days) Sector: FMCG / Warehousing & Logistics The Role We are seeking a confident and experienced Warehouse Team Leaderto lead a standalone warehouse operation in Amesbury. This is a key leadership role responsible for the safe, efficient, and accurate dispatch of finished goods, while ensuring full compliance with hygiene, technical, and health & safety standards. Operating within a 4 on, 4 off shift pattern, you will act as the on-site leader, ensuring continuity of operations across day and night shifts. You will take full ownership of site performance, people leadership, and operational excellence. Key Responsibilities Leadership & People Management Lead, motivate, and develop a warehouse team within a fast-paced 24/7 operation Manage performance, attendance, and development of team members and supervisors Ensure effective shift handovers and strong communication across the leadership team Foster a positive, accountable, and high-performing team culture Work closely with senior management and HR on employee relations and resourcing Operations & Performance Oversee all outbound logistics, ensuring dispatch accuracy and service excellence Plan and coordinate loading schedules, transport, and trailer utilisation Manage stock accuracy and system transactions across sites Ensure all dispatch documentation is complete, accurate, and audit-ready Drive continuous improvement in efficiency, accuracy, and cost control Site Leadership & Collaboration Act as the senior on-site leader during your shift Coordinate with internal teams and third-party logistics providers Support effective stock flow between multiple sites Promote a one team approach across shifts and functions Compliance & Standards Lead all site activities relating to hygiene, food safety, and H&S Conduct audits, inspections, and compliance checks (GMP, temperature, site standards) Maintain accurate records for hygiene, cleaning, and compliance activities Lead incident investigations and ensure corrective actions are completed Ensure the site is always audit-ready in line with industry and customer standards About You Proven experience in a warehouse or logistics management role (ideally FMCG) Strong knowledge of dispatch, transport coordination, and warehouse systems Good understanding of food safety, hygiene, and health & safety practices Experience managing teams in a shift-based or 24/7 environment IT literate (Excel and WMS/ERP systems) FLT licence (desirable but not essential) Personal Attributes Confident, decisive, and able to lead independently Resilient and calm under pressure in a fast-paced environment Strong communicator with excellent problem-solving skills Organised, proactive, and results-driven Approachable leader who maintains high standards Key Performance Indicators Dispatch Accuracy: = 99% DIFOT (Delivery in Full, On Time): = 98.5% Stock Accuracy: = 99% Audit & Compliance Scores: Meet or exceed targets Health & Safety: Zero lost-time incidents