As a Service Coordinator, you’ll be the glue that holds the maintenance operations together. You’ll plan, schedule, organise, and coordinate works -making sure the right engineer is in the right place, at the right time, with the right kit. No two days are the same!
Full time, office based
Monday-Friday between 8am & 5.30pm
20 days holiday & a birthday treat with the day off!
Service Coordinator responsibilities:
Planning and scheduling Planned Preventative Maintenance (PPM) visits
Ordering filters, materials, and access equipment ahead of visits
Coordinating engineers and managing daily job updates
Handling reactive service calls and arranging engineer attendance
Reviewing engineer reports and raising queries when needed
Uploading reports to internal systems and client portals (on time, every time!)
Managing asset registers and maintenance records
Booking remedial works and quoting repairs
Costing call-outs and remedial works
Preparing generic RAMS
Providing friendly, non-technical support to clients
Responding to customer and engineer emails
Supporting daily admin checks and reports
This Role Is Perfect for You If You…
Have experience in service coordination or facilities management (bonus points!)
Love being organised and thrive in a fast-paced environment
Have great IT skills, especially Microsoft Excel
Enjoy juggling priorities and hitting deadlines
Have a sharp eye for detail
Are a natural communicator who enjoys building relationships
Like finding smarter, more efficient ways of working
Think this role has your name on it? We can’t wait to hear from you