Internal Account Coordinator
Location: Weybridge, Surrey
Pay Rate: £15.80 per hour (Equivalent to approximately £30,000 annually)
Working Hours: Monday to Friday, 9:00am - 5:30pm
Work Pattern: Hybrid - 2 days working from home after approximately 2 weeks
Parking: Available on-site
Start Date: As soon as possible
Contract Duration: Ongoing / Potentially permanent
Role Summary:
A global organisation and leader in its industry is seeking a Internal Account Coordinator to join on a temporary basis. This role is responsible for managing and supporting a portfolio of client accounts from within the business, ensuring high levels of service, accuracy, and responsiveness.
Key Responsibilities:
Serve as the primary internal liaison for assigned customer accounts
Process customer details and amendments with accuracy and efficiency
Working closely with relevant departments
Ensure client expectations are met
Build and maintain strong relationships with customers and internal teams
Collaborate with Sales, Logistics, and Customer Service teams to resolve any account-related issues
Maintain and update customer records and communications in CRM systems
Provide administrative support to Account Managers and Sales Teams as required
Experience:
Previous experience in a customer service, sales support, or account coordination role
Strong communication and relationship-building skills
Excellent organisational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Proficient in Microsoft Office (Excel, Word, Outlook); experience with CRM or ERP systems (e.g. SAP, Salesforce) is desirable
A proactive, solutions-focused approach with a strong sense of ownership
Team player who can also work independently