Location: Retallack Resort & Spa, St Columb, Cornwall TR9 6DE
Hours of work: Permanent contract, 40 Hours per week
Salary: £28,350 per annum
What we need in a nutshell
We are looking for an experienced manager with a Leisure, Swimming Pool or water treatment background.
You can use your wealth of knowledge to lead Retallack Resort & Spa through ongoing expansion and investment. We are looking for a self-motivated, driven individual with a strong focus and track record leading a team and delivering nothing less than an excellent customer experience with safety at the forefront of their agenda.
Who are we?
We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. Retallack Resort and Spa is a luxury spa resort and a lively watersports hub, wrapped up in a stunning countryside location close to the North Cornish coast.
Want to find out more about our holidays? Check out our website:.
What you’ll be doing
Working as part of our team of holiday heroes, you will oversee the management of our Hot Tubs department.
1. Responsible for ensuring our teams have clear instructions, and are tooled up to effectively to carry out seamless testing and change over duties
2. Making sure our fleet of Hot Tubs and Plant Rooms are well maintained and working in tip top condition.
3. Ensuring the team are trained and working in line with our operating procedures while keeping our public areas shinning to the highest of standards.
4. Implementing management processes for all our Hot Tubs and ensuring efficient water management.
You’ll also be leading by example: being incredibly friendly, answering guests’ questions and 'mucking in’ when you need to. This is a great opportunity for an experienced operator who is seeking a challenge and enhance their career to the next level.
One more thing…holidays happen at holiday times, so you will need to work your magic on weekends bank holidays too.
Skills, experience and qualities you’ll need
There’s plenty of training, but what we require you to already have:
5. Great interpersonal skills – you’ll need to be assertive as well as friendly
6. Proven leadership skills
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it
Nice to have but not essential
It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).
7. Experience with water Management
8. Experience in the hospitality sector
9. First Aid Qualification
What we can offer you
10. Competitive Pension
11. Bonus Scheme
12. Perkbox membership
13. Life Insurance
14. Discounts on Away Resorts Holidays for both you and your Friends and Family
15. On Park Discounts
16. Awards and recognition