Warehouse Supervisor
Job Type: Full-Time, Permanent
Industry: Logistics, Supply Chain, E-commerce, Distribution
Are you an experienced Warehouse Supervisor or Warehouse Manager ready to lead operations in a fast-growing international environment?
We’re looking for a hands-on, commercially aware Warehouse Supervisor to take ownership of daily warehouse operations, drive KPI performance, and build a high-performing team from the ground up.
If you thrive on structure, efficiency, and continuous improvement — and enjoy leading from the front — we’d love to hear from you.
About the Role
As our Warehouse Operations Lead in the UK, you will oversee end-to-end warehouse management, including inbound, storage, picking, outbound and returns. You’ll implement robust SOPs, manage performance metrics, and optimise warehouse space and workflows to ensure operational excellence within cost targets.
This is a leadership role where you will manage a team of 4–5 warehouse staff and establish best-in-class operational standards from day one.
Key Responsibilities
Warehouse Operations & KPI Management
Develop, implement, and continuously improve Standard Operating Procedures (SOPs) covering:
Inbound inspection
Storage planning
Order picking
Outbound quality control
Returns processing
Monitor and drive warehouse KPIs including:
Inventory accuracy rate
Operational timeliness
Mis-shipment rate
Implement 6S site management principles to ensure an organised, safe, and efficient workplace
Optimise storage density and warehouse space utilisation to improve productivity and cost efficiency
Inventory Management & Space Optimisation
Lead quarterly cycle counts and conduct root cause analysis on inventory discrepancies
Implement corrective and preventive actions to improve stock accuracy
Plan and optimise warehouse functional areas (storage zones, operations areas, dispatch zones)
Streamline internal workflows across picking, sorting, and shipping
Monitor warehouse capacity and improve storage efficiency through data-driven layout planning
Team Leadership & Operational Support
Recruit, train, and manage a team of 4–5 warehouse operatives
Conduct performance evaluations and support employee development
Foster a culture of accountability, safety, and continuous improvement
Respond quickly and effectively to operational emergencies
Coordinate internal resources to maintain business continuity
Who We’re Looking For
Proven experience as a Warehouse Supervisor, Warehouse Manager, or Logistics Operations Manager
Strong knowledge of warehouse KPIs and performance management
Experience implementing SOPs and process improvements
Solid understanding of inventory control and cycle counting
Leadership experience managing small to mid-sized warehouse teams
Highly organised, proactive, and solution-oriented
Comfortable working in a fast-paced, international environment
Chinese language skills are Essential, due to consistent daily contact with HQ located in China