* Previous customer service experience
* Previous customer service experience
Job summary
An exciting opportunity has arisen to join the DSFS Financial Services team as a Patient Accounts Assistant. We are looking for a motivated team player who enjoys working with people and can also demonstrate excellent attention to detail.
This is part-time role (30 hours per week) and we are happy to discuss different flexible-working options with prospective candidates.
As a Patient Accounts Assistant, you will be assisting in the day-to-day accounts receivable duties of the Trust, DSFS Limited and it's Charity
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered.
Interview date - Monday 4th August 2025. We will only be offering face to face interviews, which will take place at Chesterfield Royal Hospital.
Main duties of the job
To carry out a wide range of duties, including the following areas;
* Raising of sales orders
* Cash handling, petty cash, and banking
* Administration of charity donations
* Safekeeping of patient property
* Administration of the Healthcare Travel Costs Scheme
About us
Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.
DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.
DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered
Please see below link for the DSFS website.
DSFS - Derbyshire Support & Facilities Services Limited | DSFS
When applying for roles please complete all sections of the application form.
Job description
Job responsibilities
Please see the Job Description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Job description
Job responsibilities
Please see the Job Description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Person Specification
Qualifications and Training
Essential
* Educated to GCSE level (or equivalent)
* Mathematics & English (Grades A-C or 4-9)
Desirable
* A level
* AAT
Experience
Essential
* Previous Accounts Receivable office experience
* Experience of Microsoft packages, Excel and Word
* Excellent IT skills
* Experience of dealing with telephone enquiries
* Previous customer service experience
Desirable
* Previous Accounts Payable experience
* Previous experience of computerised financial applications
* General understanding of accounting principles
* Previous NHS Accounts Receivable experience
Skills and Knowledge
Essential
* Ability to prioritise workload to meet deadlines
* Ability to work alone and as part of a team
* Ability to work on own initiative
* Excellent verbal and written communication skills
Personal Attributes
Essential
* Smart appearance
* Excellent numeric ability
* Accuracy and attention to detail
* Adaptable
* Pleasant and courteous manner
Demonstrate DSFS Values
Essential
* Responsive - Reliable - Resourceful - Respectful
Person Specification
Qualifications and Training
Essential
* Educated to GCSE level (or equivalent)
* Mathematics & English (Grades A-C or 4-9)
Desirable
* A level
* AAT
Experience
Essential
* Previous Accounts Receivable office experience
* Experience of Microsoft packages, Excel and Word
* Excellent IT skills
* Experience of dealing with telephone enquiries
* Previous customer service experience
Desirable
* Previous Accounts Payable experience
* Previous experience of computerised financial applications
* General understanding of accounting principles
* Previous NHS Accounts Receivable experience
Skills and Knowledge
Essential
* Ability to prioritise workload to meet deadlines
* Ability to work alone and as part of a team
* Ability to work on own initiative
* Excellent verbal and written communication skills
Personal Attributes
Essential
* Smart appearance
* Excellent numeric ability
* Accuracy and attention to detail
* Adaptable
* Pleasant and courteous manner
Demonstrate DSFS Values
Essential
* Responsive - Reliable - Resourceful - Respectful
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
Chesterfield Royal Hospital NHS Foundation Trust
Address
Derbyshire Support and Facilities Services Ltd
Chesterfield Royal Hospital NHS Foundation Trust
Calow, Chesterfield
S44 5BL
Employer's website #J-18808-Ljbffr