Salary: £27,000 - 27,000 per year Requirements: To be considered for the IT Support Engineer position, you need to have: An IT degree, or at a minimum, an HND qualification in IT Strong IT skills and a keen interest in technology A basic understanding of computer networking Good organizational and prioritization skills Excellent written and verbal English language skills Responsibilities: As an IT Support Engineer, I will provide technical assistance and high-quality service to customers using our security systems. After completing initial training, I will liaise directly with customers, remotely diagnosing and resolving technical issues, managing tickets, and providing remote and telephone support to fault-find and resolve problems. Additionally, I will be involved in product testing, customer onboarding, and completing customer system health checks. My responsibilities will also include configuring, maintaining, optimizing, and updating customers' camera systems to maximize uptime and maintain continuity of service. Technologies: Support Security More: We are a leading technology company specializing in connected security systems, offering cutting-edge video surveillance and access control solutions to business customers and public sector organizations across the UK. I am looking for an IT Support Engineer to join our team on a full-time, permanent basis, working from Monday to Friday, 8:30 AM to 5:00 PM. The position offers a salary of £27,000 per annum, subject to experience, along with an annual performance-based salary review. I will provide 25 days of holiday plus Bank Holidays, ongoing training and skill development, a workplace pension, company sick pay after the probationary period, private health insurance after one year of service, and free gym membership with the facility next door to our company. This is an exciting opportunity for an IT graduate with a solid grasp of networking to start a rewarding career in our growing company. I encourage you to read more about this opportunity and apply if you are ready to push your IT career forward and immerse yourself in the latest advancements in intelligent security systems. last updated 4 week of 2026