Job description
About us
Our goal is to turn customers' cherished photos into beautiful products. CEWE is Europe's leading photo and online print service, with over 100 years' experience. Being part of a business that boasts such a positive and inspirational product range is incredibly rewarding; after all, we print peoples' memories - of holidays, weddings, birthdays parties, family gatherings and good times with friends - and that makes us feel great about what we do.
Our work environment includes:
* Wellness programmes
* Safe work environment
* On-the-job training
* Company perks
Key role objective
As a Sales Support Administrator, you will provide essential administrative and reporting support to our Sales team. This role is ideal for someone with strong organisational skills who is comfortable handling routine daily tasks, while also preparing accurate monthly reports. You will need to be detail-oriented, confident with Excel, proactive in solving problems, and able to build good working relationships with colleagues and external partners.
Key responsibilities
* Provide daily administrative support to the Sales team.
* Prepare and maintain accurate monthly sales and performance reports in Excel.
* Process and maintain customer and partner information.
* Track and follow up on orders, deliveries, and service requests.
* Assist with meeting preparation (reports, documentation, agendas).
* Maintain accurate records across internal systems.
* Build strong working relationships with internal teams and external partners.
* Support in preparing PowerPoint presentations or visual summaries for meetings.
* Take initiative to improve processes and proactively solve problems.
Person specification
Essential:
* Strong attention to detail with the ability to spot and correct errors.
* Good organisational skills, able to manage multiple priorities.
* Confident Excel skills (filters, PivotTables, VLOOKUP, formulas).
* Clear communication skills, both written and verbal.
* Ability to build positive relationships with colleagues and partners.
Desirable:
* Previous experience in an administrative or sales support role.
* Experience preparing reports or analysing data in Excel.
* Experience with ERP or workflow systems (e.g. SAP, Jira).
Working conditions
* Office-based role in Warwick.
* Monday to Friday, daytime hours.
* Occasional travel for team meetings or partner visits may be required.
Job Type: Full-time
Pay: Up to £24,600.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company car
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Employee stock ownership plan
* Enhanced maternity leave
* Enhanced paternity leave
* Financial planning services
* Free or subsidised travel
* Health & wellbeing programme
* Sabbatical
* Sick pay
* Store discount
Application question(s):
* Are you located within 20 miles of CEWE Ltd.?
* Do you have experience with Excel and PowerPoint?
Education:
* GCSE or equivalent (required)
Experience:
* Sales support: 1 year (preferred)
Work Location: In person