A well-established and award winning company with international operations.
Responsibilities
German speaking Account Coordinator
Location: Watford
Hybrid working Available
Salary: up to £30,000 Per Annum plus benefits
Ref: 8168GA
Main duties:
To be the point of contact for customers and maintain successful client relations.
The Role:
– To maintain long-lasting successful relations with customers to increase customer retention
– To address customer concerns and find solutions to increase satisfaction
– To work with internal departments and act as a liaison for the customer
– To make customer aware of product portfolio and identify opportunities for additional sales
– To monitor customer spending pattern and provide recommendations accordingly
Candidate's Profile
– Fluent in German (written and spoken) – Essential
– Previous experience in customer service and/or account management – Essential
– Proactive, confident and dynamic personality
– Patient and adaptable with excellent organisation
– Excellent communication skills and a team player
– IT literate
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