Job Description
We have an exciting opportunity for a Service Delivery Manager to join our well-established client.
MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too.
Hybrid working is in play for the successful Service Delivery Manager. Two to three days a week, the SDM will travel to Reigate (Surrey), East Sussex, and Cambridgeshire. On average, the SDM will be able to work from home for two days a week.
Extremely ambitious company, and they’re very interested in having individuals join their team, who are keen to progress and succeed (The vast majority of our candidates have progressed in a short space of time!)
Service Delivery Manager - Job Purpose:
The Service Delivery Manager is a significantly customer facing role that ensures customers have a local and dedicated point of contact regarding ongoing service delivery.
The Service Delivery Manager (SDM) is responsible for all activity related to the efficient and effective provision of service to meet the requirements of customer contractual obligations, leading the client relationship for service. Alongside the Account Manager, the SDM acts as the single point of contact for the key customer representatives throughout the lifecycle of the managed servi...