Social network you want to login/join with:
We are hiring!
Circet UK’s Home division is currently seeking Service Delivery Technicians to provide resources to our clients. Telecommunications Technicians are responsible for the installation, repair, and maintenance of Broadband, Telephone, and TV services.
The typical working hours are 40 hours per week, Monday to Friday, including Saturdays. The role may involve significant travel and work outside regular hours without additional pay.
Responsibilities include:
* Complete all work to the required quality standards as per Circet Home's guidelines, ensuring best practices and client satisfaction.
* Perform Fibre and Copper installations, surveying, and repairing orders.
* Conduct site inspections, evaluations, and traffic management.
* Educate customers about installed services and ensure they are operating satisfactorily.
* Work efficiently, maintain a clean environment, and ensure high customer satisfaction.
* Respond professionally to customer requests and inquiries.
* Engage in ongoing professional development through required training.
* Follow company fleet policies and health and safety regulations, including H&S handbook and Toolbox Talks.
* Operate tools safely, adhering to environmental regulations.
Skills & Experience (Full Training Provided):
* Full UK Manual Drivers Licence.
* Ability to manage technical work independently in the field.
* Capability to interpret technical issues from non-technical customer descriptions.
* Proficiency in diagnosing and repairing equipment.
* Strong communication skills and effective prioritization of tasks.
* Confidence working under tight deadlines.
* Experience engaging with external stakeholders and following procedures.
* Understanding of client quality requirements.
* IT skills for liaising with group control.
* Professional, self-motivated, with good communication skills and team integration ability.
Physical Requirements:
* Ability to lift objects regularly.
* Respond quickly to sounds and dangerous situations.
* Climb ladders safely while carrying up to 40 pounds.
* Comfortable with bending and stretching.
* Ability to work independently.
* Wearing personal protective gear correctly most of the day.
#J-18808-Ljbffr