Overview
As the most senior member of the Wellness Team, youll guide Wellness Hosts in delivering an exceptional experience to colleagues using our fitness and wellness facilities. Youll ensure the space is safe, welcoming, and digitally enabled, while overseeing daily operations, compliance, and engagement activities. Ensure health and safety regulations are upheld across all wellness services.
Responsibilities
* Manage digital wellness platforms and CRM systems for bookings and memberships.
* Promote wellness offerings creatively through on-site and digital engagement.
* Provide technical support for fitness equipment and digital solutions.
* Oversee administrative duties and report regularly to management.
* Respond to reactive maintenance needs and ensure timely resolution.
Qualifications
* Experience in a high-end, customer-facing role.
* Technically confident with digital fitness tools and Microsoft Office (intermediate/advanced).
* Organised, proactive, and able to work independently.
* First aid certified (or willing to be trained).
* Comfortable lifting up to 25kg.
* Passionate about health, wellbeing, and continuous improvement.
About Disability Confident and Company Practice
Disability Confident employer statements and inclusive hiring practices are referenced as part of the organisation’s commitments. Our approach emphasizes diversity and inclusion as part of the workplace culture.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We value people and aim to deliver high standards, responsible business practices, and a focus on the user experience.
We offer a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
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