Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.
We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
To lead the implementation, maintenance, and optimisation of Transport for Wales’ (TfW0 server and cloud infrastructure, supporting critical transport operations. This role bridges operational delivery and strategic planning, contributing to infrastructure roadmaps and ensuring systems are secure, resilient, and scalable.
1. Implement and maintain server infrastructure across Azure and on-premises platforms by deploying and managing virtual and physical servers using Azure tools and local data centre resources, following best practices for configuration and security to ensure reliable, scalable, and secure infrastructure that supports business-critical applications.
2. Administer Microsoft 365 services including Exchange, SharePoint, and Intune by configuring, monitoring, and troubleshoot Microsoft 365 services using the admin centre and PowerShell, to maintain seamless communication, collaboration, and device management across the organisation.
3. Monitor and optimise backup and replication services by using Veeam and related tools to schedule, verify, and restore backups, and adjust replication settings based on performance metrics, to safeguard data integrity and ensure rapid recovery in case of system failures or data loss.
4. Participates in infrastructure projects and contributes to technical refresh planning 12 months in advance and resolving escalated complex issues by providing 2nd line support to the Service Desks and Security teams to enable business continuity.
Who we’re looking for
5. Experience with Windows Server operating systems and hypervisor platforms 2016 and beyond, VMware/
6. Experiencing of using and providing support for Cloud technologies (Azure IaaS and Microsoft 365
7. Data Centre operations and management including Backup and disaster recovery planning.
8. Experience or Demonstrable experience of PowerShell scripting and automation.
9. Knowledge of the principles of ITIL and ability to communicate technical concepts to non-technical audiences.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.