Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our restaurants, including providing tasty food, maintaining high operational standards, and achieving commercial targets.
Responsibilities
* Oversee the fast-paced restaurant operation, managing both kitchen and front of house
* Lead an engaged team focused on delivering excellent customer service
* Ensure compliance with health and safety regulations at all times
* Manage stock effectively to minimise wastage and ensure the kitchen is well-equipped
* Support in-store events, such as seasonal highlights and regular fixtures like Afternoon Teas
* Communicate effectively with central support teams to ensure smooth operations and provide feedback for improvements
* Contribute to the Garden Centre Management team to ensure a safe, successful, and positive working environment
Who we are looking for
* Passion for hospitality with proven restaurant management experience
* Commercial awareness, including understanding budgets, profitability, and driving sales
* Experience managing stock controls and adhering to health & safety regulations
* Ability to identify training needs and coach team members to deliver excellent customer service and safety standards
* Adaptability to changing priorities and regulations
* Positive attitude and leadership to motivate the team through seasonal changes
* Alignment with our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus
What we offer
* Generous annual leave with flexible holiday scheduling
* Uncapped store discounts, including 50% off in restaurants, 25% in the Garden Centre, and 10% in food halls
* Access to Wagestream for financial wellbeing support
* Support through Retail Trust, including confidential support, virtual GP, and counselling
* Development opportunities via Dobbies Academy and eLearning platforms
* A passionate, diverse, and supportive team culture
About us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation. We celebrate garden living year-round, showcasing our passion through products, services, and community events. Many stores feature restaurants or coffee shops, offering a welcoming environment for customers. We are committed to being a great place to work, encouraging colleagues to be their best and celebrate success together.
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