Head of IT
North West London (Hybrid Working) Salary up to £80,000
We are partnering with a well-established organisation in North West London seeking a Head of IT to act as the operational lead within a growing technology function.
Reporting to the IT Director, this is a pivotal number two role with full accountability for IT operations and a central role in delivering a multi-year systems transformation programme. The organisation operates a managed service model, with key infrastructure and application services delivered via third-party partners.
This role will suit a broad technology leader with strong supplier governance experience and the ability to balance operational stability with change delivery.
Key Responsibilities
* Lead IT infrastructure and support services delivered via MSPs
* Own service performance, SLAs, KPIs and supplier governance
* Oversee procurement and supplier management within a regulated/public sector framework
* Act as senior escalation point for operational IT matters
* Hold Systems Integrators and delivery partners accountable for programme milestones and outcomes
* Support the delivery of major initiatives across finance, HR, integration and data platforms
About You
* Proven senior IT leadership experience (Head of IT, IT Operations Lead or similar)
* Strong experience managing MSPs and third-party technology providers
* Experience delivering technology change in a partner-led or outsourced model
* Broad understanding of infrastructure, enterprise applications and data environments
* Commercially astute with strong stakeholder management skills
This is a hybrid working role based in North West London and offers the opportunity to play a key leadership role in a significant period of technology change.
Interviews are planned for late Feb. Please apply today for an immediate CV review.
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