An exciting opportunity has arisen to join the Outpatient Department reception team at Horsham Hospital. You will be key to supporting our improvements as we move forward with different ways of working, for our patients requiring face-to-face and virtual consultations, first-line investigations, and ongoing treatment.
The Outpatients department at Horsham covers two floors, accommodating both medical and surgical specialties. Your role will include checking patients in and out for their hospital appointments, cancelling and rescheduling appointments, dealing with patient enquiries over the phone and face-to-face, and preparing outpatient clinics daily. You will work in a team comprising nursing, administration, and clinicians, liaising with Medical secretaries and the Medical Records Department at East Surrey Hospital.
The successful applicant will join a dedicated team of staff, including Receptionists, Health Care Assistants, Nurse Associates, Staff Nurses, Sisters, Clinical Nurse Specialists, and Senior Sisters.
We seek someone who is enthusiastic, motivated, flexible, hardworking, and positive, adhering to the Trust Values. The service may involve weekday, evening, and weekend shifts on a rota basis, with shifts from 8 am to 6 pm two days a week.
Main duties of the job
Please see the attached trust job description and person specification for a full list of duties and responsibilities.
About us
We provide emergency and non-emergency services to residents of East Surrey, North-East West Sussex, and South Croydon, including Crawley, Horsham, Reigate, and Redhill, serving over 535,000 people. Our services include acute, complex, outpatient, and diagnostic services. Crawley Hospital and Horsham in West Sussex, along with Caterham Dene Hospital and Oxted Health Centre in Surrey, offer less complex planned services. In 2019, the Care Quality Commission rated our services as 'Outstanding'. We are one of the best-performing Trusts in England, winning the Health Service Journal Acute Trust of the Year award in 2021, and are recognized for safety and staff satisfaction.
Job responsibilities
Ensure your application clearly demonstrates how you meet the outlined requirements, including any relevant examples.
Person Specification
Criteria
* Evidence of a good standard of written English appropriate to the role
* A complete and accurate application
* Suitability for role evidenced in supporting statement
* Evidence of essential experience for the role
* Meet the essential education/qualifications required for the role
* Hold the necessary mandatory professional/clinical registration
* Evidence of the Trust values and behaviors
* Evidence of any other essential criteria outlined in the person specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required to verify any previous criminal convictions.
#J-18808-Ljbffr