We here at Siamo Recruitment are excited to be collaborating with a leading UK wealth management firm - an industry leader known for excellence and innovation. The Trainee Customer Service Specialist role provides an excellent opportunity to gain experience, expand your skills, and continue your professional development within a rapidly evolving industry. Founded in 2002, this strong brand was built on a commitment to delivering personalised financial advice through a truly holistic approach. The company strive to exceed expectations by recognising that people’s financial circumstances evolve over time. In this introductory role, you will actively engage with customers, develop new relationships, and foster existing ones, while collaborating with the UK’s leading financial advisers. WHAT BENEFITS DOES OUR CLIENT OFFER: Competitive starting salary starting from £25,000 - £27,000 Performance related bonus scheme paid up to 25% of annual salary. Early finish on Fridays Hybrid working environment 25 days annual leave, with additional days awarded based on years of service Clear career progression and support to achieve further professional qualifications Pension scheme Christmas and summer company outings THIS TRAINEE CUSTOMER SERVICE SPECIALIST ROLE INCLUDES: Manage and resolve technical queries Act as a primary point of contact for clients, delivering timely information and resolving any technical issues they encounter Update CRM system accordingly Ensure all relevant spreadsheets are accurately maintained and kept up to date Keep up with industry and internal changes that that may affect your role THE IDEAL CANDIDATE FOR THIS ROLE WILL REQUIRE THE BELOW: Demonstrates initiative in identifying solutions and assisting others Eager to learn and quickly adapt in fast-paced environments. Ability to multitask and carry out tasks to the highest level Confident with electronic data systems Experience with excel, word & Microsoft outlook Ability to balance conflicting demands in a calm and friendly manner Precise and an eye for detail Like minded job titles: Customer Service Executive, Customer Service Administrator, Client Administrator, Trainee Financial Advisor, Customer Care Associate & Administrator