37.5 hours per weekAny 5 out of 7 days£12.71 per hourCar parking availableCheck your local transport links here:Plan Your Journey | Traveline- the destination you should input is GU11 2JLJob Description:As a Hospitality Supervisor at Sodexo at Garrett's Clubhouse, Queen's Ave, Aldershot GU11 2JL, you'll play a key role in delivering a high-quality catering and front-of-house service that meets the standards of Sodexo, the Ministry of Defence, and our customers. You will support the day-to-day running of hospitality operations, ensuring excellent presentation, service delivery, and customer care. Leading by example, you will supervise and motivate the front-of-house team, maintain a safe and compliant working environment, and support staff training and development as directed by the line manager.What you'll do:Promote and enforce health and safety practices—be proactive about spotting and reporting potential hazards to keep everyone safe.Conduct regular safety walks to identify and address any risks.Allocate daily duties and organise front-of-house operations to ensure smooth and efficient service flow.Oversee hygiene routines, cleaning schedules, and the correct use of equipment, materials, and chemicals.Support service delivery by assisting with food service or minor preparation tasks when needed.Monitor cash handling processes, including till operation, floats, pricing accuracy, and compliance with procedures.Lead daily briefings and weekly team huddles to keep communication clear and consistent.Address customer queries and concerns professionally, escalating issues to management when required.Identify opportunities to improve efficiency, reduce waste, and enhance the overall customer journey.What you bring:Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.Experience in hospitality (hotel, bar, or restaurant) is a plus.Strong customer service and communication skills.Ability to motivate and lead a team effectively.Comfort with working at a fast pace and adapting to changing situations.A collaborative mindset and the ability to communicate well with senior management.Basic Food Hygiene, HASAW, and COSHH certification (or willingness to complete).Ability to support staff development through coaching, training, and guidance.What we offer:Fully funded apprenticeship qualificationsCareer development opportunities within SodexoA friendly and supportive work environmentWellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.Career Growth – Apprenticeships, learning tools, and development opportunities.Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.