Are you an experienced hospitality professional looking to lead a venue with real social impact? Head Room Café is a vibrant community hub combining high-quality food and drink with a welcoming, inclusive environment. We are seeking a Hospitality Venue Manager to oversee daily operations, lead a dedicated team, and ensure an excellent customer experience while supporting our wider community and mental health mission.
Main duties of the job
You will manage the day-to-day running of the café, ensuring smooth operations, high service standards, and effective team leadership. Responsibilities include staff supervision and development, stock and supplier management, financial control, and maintaining health, safety, and food hygiene standards. You will also support events and venue hire, working collaboratively with community teams.
Applicants should have proven hospitality or venue management experience, strong leadership skills, and a passion for customer service. Knowledge of food safety is essential; awareness of Kashrut is desirable (training provided).
About us
Head Room Café is a social enterprise delivered by Jami, now part of Jewish Care, following their merger in November 2023. It is a unique high street space offering a fresh daily menu alongside informal, peer‑led mental health support. More than a café, Head Room is a safe, inclusive environment where conversations and connections support wellbeing. Our work is central to supporting people experiencing mental health challenges, helping them feel part of their community. Join us and be part of a purpose‑driven organisation making a meaningful difference every day.
Job description
Job responsibilities
Are you passionate about hospitality and community? Do you thrive in a fast‑paced environment where you can lead a team while making a real difference?
About Head Room Caf
Head Room Caf is more than just a cafits a welcoming community hub that brings people together over great food and meaningful conversations. As part of Jewish Care and Jamis social enterprise, we combine exceptional hospitality with mental health awareness, offering a space that is inclusive, vibrant, and supportive.
About the Role
We're looking for a Hospitality Venue Manager to lead the caf's daily operations, ensuring excellent customer service, efficient team management, and smooth‑running events. You'll be responsible for maintaining high standards in food service, staff training, health and safety, and financial performance while also collaborating with our community programmes team to support our wider social mission.
This post is working 40 hours per week. Full‑time, including occasional evenings for events
What You’ll Do
* Oversee the day‑to‑day management of the caf, ensuring smooth operations and outstanding customer experience.
* Lead, train, and motivate a dedicated team of staff and volunteers.
* Manage stock control, supplier relationships, and cost efficiencies.
* Maintain high standards of health, safety, food hygiene, and Kashrut compliance.
* Coordinate community events and private venue hire, ensuring seamless service.
* Work closely with our community programme team to support mental health initiatives within the caf space.
What You’ll Bring
* Proven experience in hospitality or venue management.
* Strong leadership and team management skills.
* Experience in operational planning, cost control, and supplier negotiations.
* Passion for delivering exceptional customer service in a social enterprise setting.
* An understanding of food hygiene, safety regulations, and Kashrut compliance (or willingness to learn).
* A collaborative mindset, with experience working alongside community and volunteering teams.
Why Join Us?
* Work in a unique caf environment that combines hospitality with social impact.
* Be part of a dynamic, purpose‑driven team making a real difference.
* Enjoy a competitive salary, benefits, and professional development opportunities.
Head Room Caf is part of Community Trading Ltd, operating under Jewish Care & Jami. We welcome applicants from all backgrounds.
Person Specification
General Requirements
* Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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