Senior Sales Administrator - based in Customer Services Team
West Bromwich
£26,000 - £27,000
Job Overview:
The Customer Delivery Team (CDT) sits right at the heart of the Company as it looks after the customer journey right through from the Enquiry stage to post-occupancy covering everything from Estimation, Design & Customer Service. The Sales Order Administrator position within that team plays a key role and is responsible for the logging and checking of bulk orders and setting up new customers on accounts on all internal systems.
For the right candidate, there is a real opportunity for career progression in a rapidly growing business.
Responsibilities & Duties:
* Ensuring all new bulk orders are processed promptly and that any inaccuracies are
picked up and amended to prevent invoice queries at the back end of the process
* Establish and maintain strong relationships with Customers through a pro-active
approach to Customer Service
* Responsibility for setting up new customers/accounts on internal systems
(Management System & Kerridge)
* Answering inbound calls in a timely and professional manner and knowing how to
use in house systems to relay information back to the Customer
1. Support other departments in managing the flow of ...