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Senior technical business analyst

Cardiff
Ofgem
Technical business analyst
Posted: 21h ago
Offer description

Overview

Join to apply for the Senior Technical Business Analyst role at Ofgem. Ofgem is Great Britain’s independent energy regulator. We’re leading the charge in delivering a fairer, greener energy future and are looking for a Senior Technical Business Analyst to translate data-driven insights into actionable outcomes that protect consumers and support Net Zero goals. This is a fixed-term position, initially for 12 months, with the opportunity to work on high-impact data engineering projects in a technical BA capacity. Hybrid working is available, with a flexible benefits package including Civil Service pension and competitive holiday allowance.

The role involves working with data engineers to build the data foundation for Ofgem, ensuring organisations act fairly and responsibly, incentivising infrastructure investment for Net Zero, and enabling government schemes to drive uptake of green technologies. You will be a key partner in translating business needs into technical requirements and communicating effectively with stakeholders.

Read on for more details about responsibilities, outputs, and requirements.


Key Responsibilities

* Work with stakeholders to elicit, document and refine user stories and technical requirements for data and analytics projects.
* Translate business needs into clear, actionable technical specifications for developers.
* Lead the adoption of DevOps practices, with a focus on data pipeline and ingestion processes.
* Support the migration of legacy and citizen-developed solutions to production systems, ensuring compliance with best practices and organisational standards.
* Model business processes, analyse business needs, model system data.
* Stakeholder engagement—build and maintain strong relationships and communicate effectively and consistently.
* Develop and execute test plans to ensure the quality of deliverables, complying with industry standards and best practices.


Key Outputs and Deliverables

* Technical requirement documentation and translation between business and developers, with clearly documented business rules.
* Creation of structured work items as epics, features, stories and tasks in ticketing software.
* Well-defined acceptance criteria with the Product Owner and SMEs.
* Definition of scope changes and full end-to-end impact analysis when scope evolves.
* Quality assurance and maintenance of key requirement documents and specifications.


Person specification

* Extensive experience in requirements gathering and analysis in a data engineering environment.
* Expertise in backlog management (e.g., Azure DevOps) and facilitation of agile practices.
* Strong stakeholder management skills; ability to clarify needs and commitments through consultation while focusing on user and business needs.
* Experience migrating legacy or citizen-developed solutions to production-grade systems.
* Ability to create high-quality user stories and technical documentation.
* Formal qualification in Business Analysis (e.g., BCS International Diploma in Business Analysis) or equivalent experience.


Behaviours

We will assess you against these behaviours during the selection process:

* Communicating and Influencing
* Managing a Quality Service
* Delivering at Pace

Salary: £47,895 plus a Civil Service Defined Benefit Pension scheme contribution of £13,875. Benefits include 30 days annual leave after 2 years, training and development opportunities, hybrid working, flexible hours, family-friendly policies, and a supportive environment aimed at Net Zero targets by 2050.

Note: This vacancy uses Success Profiles and will assess Behaviours and Experience. When you apply, you may be directed to Civil Service online tests. The test is not timed and you can complete it at your own pace. You will then provide personal details, career history and qualifications, followed by a 1250 word personal statement addressing essential criteria. You will need to demonstrate how you meet each criterion in the role profile. The Civil Service values honesty and integrity; all information must be truthful and accurately represented. Plagiarism or dishonesty will be investigated and may result in withdrawal from the process. Guidance on the acceptable use of AI in recruitment is provided by Civil Service.

The personal information collected may be shared with Cifas for fraud prevention and identity verification purposes. For details, see cifas.org.uk/fpn. The role requires SC clearance; guidance is available here: SC - Guidance Pack for Applicants - GOV.UK. The deadline for applications is 23:55 on Monday 20 October 2025. Feedback will be provided only to interview/assessment participants.


Seniority level

* Mid-Senior level


Employment type

* Temporary


Job function

* Information Technology
* Industries: Utilities and Government Administration

Click 'apply now' to be redirected to the Civil Service Jobs website to apply for the role.

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