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Senior solutions engineer

Belfast
Ocho
Solutions engineer
Posted: 7 January
Offer description

Senior Solutions Engineer (.NET) Do you enjoy working directly with customers to solve real integration problems? Are you comfortable translating business requirements into scalable technical solutions? Looking for a role where you can combine technical depth with strong client-facing work? My client is a cloud-based SaaS platform operating at scale, supporting enterprise customers with complex supply chain and data integration requirements. They are expanding their Professional Services function and are looking for a Senior Solutions Engineer to support customer integrations across their platform. This role is based in Northern Ireland (Belfast or Derry) and sits at the intersection of customers, product, and engineering. You'll take ownership of integrations end-to-end - from discovery and design through to delivery, optimisation, and ongoing support. The Role As a Senior Solutions Engineer, you will work closely with customer technical teams and internal stakeholders to design and implement reliable, scalable integrations. You'll lead technical discussions, run discovery workshops, and act as a trusted technical advisor throughout the integration lifecycle. This role is well suited to someone who is technically strong, confident working with customers, and enjoys solving data and integration challenges in a SaaS environment. Key Responsibilities Lead customer-facing integration calls with technical stakeholders Run discovery workshops to understand customer systems, data structures, and workflows Translate business and technical requirements into maintainable integration solutions Design and implement integrations using APIs, automation frameworks, and internal tooling Configure, test, and validate integrations including data mapping and transformation Troubleshoot and resolve integration issues in a clear and timely manner Maintain and monitor existing integrations as customer requirements evolve Collaborate closely with Product, Engineering, and Implementation teams Produce clear technical documentation and integration specifications Feed customer insights and recurring patterns back into Product and Engineering Continuously improve integration processes to increase scalability and quality Experience & Background 3+ years in a technical, customer-facing role (Solutions Engineer, Integration Engineer, Implementation Engineer, or similar) Experience working with SaaS platforms and system integrations Degree in Computer Science, Information Systems, or equivalent practical experience Technical Skills Strong experience working with APIs (REST; SOAP exposure beneficial) Comfortable with data formats such as JSON, XML, and CSV Experience with integration tools, automation platforms, or iPaaS solutions Basic scripting or development experience (C#, JavaScript, or Python) Working knowledge of SQL and relational databases Comfortable collaborating with engineering teams and reading technical documentation Familiarity with Agile delivery environments What's On Offer Competitive base salary Clear career progression 25 days annual leave + 10 public holidays Secure company hardware Private healthcare and employee wellness initiatives If you have any further questions on the role, please feel free to reach out to Brendan McCrory directly. Skills: Senior Solutions Engineer Benefits: Work From Home

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