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Business Analyst (Marketing Cloud), Guildford
Client: OSF Digital
Location: Guildford, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Who we are
OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, equipped to provide comprehensive advisory support across the entire Salesforce Customer 360 platform. Our primary focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now').
Responsibilities
* Advise customers and prospects on the use of Marketing Cloud and Data Cloud systems, such as Salesforce Marketing Cloud, Data Cloud, or Selligent.
* Support technical implementation on systems like Salesforce Marketing Cloud, Data Cloud, Selligent, or Emarsys.
* Configure, integrate, and optimize our customers' Marketing Cloud and Data Cloud environments to enhance personalization, segmentation, and cross-channel activation.
* Participate in customer meetings, workshops, marketing, and sales activities.
* Utilize Data Cloud capabilities for identity resolution, real-time data activation, and analytics to support marketing and CRM strategies.
Requirements
* Practical experience in a similar field is more important than a degree.
* Experience with Marketing Cloud and Data Cloud systems and/or eCommerce platform integration.
* Knowledge of digital marketing, CRM, and ideally Salesforce Marketing Cloud and Data Cloud certifications.
* HTML, basic Java, JSP, or PHP knowledge; experience with Pardot, Datorama, or Interaction Studio is a plus.
* Experience with SQL and large-scale customer data platforms.
* Ability to communicate complex ideas clearly in writing and speaking.
* Reliability, attention to detail, and ability to support customers quickly and effectively.
OSF Digital is an equal opportunity employer, welcoming diversity and inclusion in the workplace. We do not discriminate based on gender, race, ethnicity, disability, sexual orientation, religion, age, marital status, or other protected categories.
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