Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team. As a vital part of our establishment, you will be the first point of contact for our guests, ensuring they receive exceptional service and a warm welcome. Your role will encompass various responsibilities that contribute to the overall dining experience, making it memorable and enjoyable for all patrons.
Responsibilities
* Greet and welcome guests as they arrive, providing a friendly and inviting atmosphere.
* Assist with seating arrangements and manage reservations efficiently.
* Take food and drink orders accurately and relay them to the kitchen or bar staff.
* Serve food and beverages promptly while adhering to food safety standards.
* Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
* Handle customer inquiries and complaints with professionalism, ensuring guest satisfaction.
* Collaborate with kitchen staff to ensure timely service and quality control.
* Support bartending duties as needed, including mixing drinks and serving beverages.
* Assist in catering events when required, contributing to successful operations outside regular hours.
Qualifications
* Previous experience in a hospitality or restaurant environment is preferred but not essential.
* Knowledge of food safety practices is highly desirable.
* Strong communication skills with an ability to work well within a team.
* A passion for providing excellent customer service and creating memorable experiences for guests.
* Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
* Familiarity with food preparation techniques is an advantage.
Join us in delivering outstanding service as part of our Front of House team
Job Types: Full-time, Zero hours contract
Pay: £12.50-£13.00 per hour
Benefits:
* Discounted or free food
* Free parking
Experience:
* Catering: 1 year (preferred)
* Hospitality: 1 year (preferred)
* Customer service: 1 year (preferred)
* Bartending: 1 year (preferred)
Work Location: In person