Job Description Senior Infrastructure Technician Location: Remote (with monthly team meetups) Salary: £50,000 - £55,000 per annum Working Pattern: Monday - Friday Hours: 37.5 per week Reports to: Head of IT About the Role We're seeking a Senior Infrastructure Technician to join our small, collaborative IT team during an exciting period of growth and transformation. This is a newly created permanent position working remotely, with the team coming together once a month. Occasional visits to our datacentre may be required, though these are infrequent. In this role, you'll be instrumental in our ongoing migration to Azure while maintaining our on-premises infrastructure. You'll work as part of a close-knit team, reporting to the Head of IT. What You'll Be Doing You'll play a key role in our three-year Azure transformation project while ensuring our existing on-premises systems continue to run smoothly. Day-to-day, you'll be working with Microsoft technologies including Windows Server, Active Directory, and Group Policy, using PowerShell extensively for automation scripting. Your responsibilities will include supporting our Cisco network infrastructure and Meraki Wi-Fi systems, leading incident response and conducting root cause analysis when issues arise. You'll oversee patching, backup, disaster recovery, and business continuity protocols while collaborating on digital transformation initiatives and system upgrades. What We're Looking For Essential: Proven experience in infrastructure support or systems administration (5 years) Strong Azure experience - this is critical for the role Excellent PowerShell skills for automation and scripting Solid all-round infrastructure and networking knowledge Experience with Windows Server, Active Directory, and Group Policy Understanding of networking protocols, routing, switching, and DNS/DHCP Azure certifications (Microsoft Certified: Azure Administrator Associate and Azure Fundamentals are highly valued) Nice to Have: Linux experience CompTIA Network / Security ITIL Foundation / Practitioner Who You Are You're a team player who's happy to chip in wherever needed. You take responsibility for your work and don't need micromanaging - we trust you to get on with things. You're full of ideas for improvements and aren't afraid to share them. Strategic yet hands-on, you're resilient under pressure and committed to continual improvement. You can translate technical risks into business impact and have strong stakeholder engagement skills that make collaboration easy. What We Offer Competitive salary of £50,000 - £55,000 per annum Private medical care (Medicare) Standard benefits package Remote working with flexible office access Supportive, collaborative team environment Opportunity to shape infrastructure during a major transformation project The Process Important: This role requires a DBS check and eligibility for SC clearance (either now or within the next 12 months) as we're beginning to work with government organisations. Interview Process: First stage: Informal chat with the Head of IT Second stage: Technical interview with the Head of IT and the wider team, joined by our CEO who will discuss your Azure and PowerShell experience in depth Probation Period: 6 months