Engineer Controller We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we’re looking for an Engineering Controller with great administration and organisational skills to help us coordinate and support the Installation and Repair Engineering Teams. Could that be you? If using your organisational skills and communication skills to liaise with teams puts a smile on your face, then we would love to find out more about you. Here’s why you’ll love this role… - Day to day operational support of the field engineers will ensure we keep our customer promises. - You will be supporting the Engineering Scheduling Lead to ensure we maximise the resources of our field engineers. - Liaising with our engineers and other teams to ensure repairs and installations get done within our targets. - Responsible for the smooth resolution and jeopardy management of all orders falling from the automated provisioning process. Here’s why you’ll be great in this role… - You are organised and have great time management. - You are known for your great communication skills. - You have experience in a similar role, ideally in a technical environment. - Understanding the customer must come first, ensuring they receive the best service possible. The benefits… - Pension – 5% employer / 5% employee contribution. - WPA Health Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular ‘Lunch & Learns’ and company wide ‘Elevenses’ meets to discuss company direction. - Social Events – Summer and Christmas parties etc. - Thank Q Awards –Monthly £50 winner, yearly £500 winner. … and more. Please note - Unfortunately, we can’t offer visa sponsorship.