Here at Crowne Plaza London Gatwick Airport, we know our colleagues are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too. We’re looking for a friendly and passionate Food & Beverage Supervisor to join our team. The Role As a Food & Beverage Supervisor, your role will be to ensure a warm welcome to our guests,, to anticipate their needs and ensuring outstanding customer service is given to achieve 100% guest satisfaction. You will also be accountable for supervising the smooth running of the allocated section of the Food & Beverage department, as well as ensuring we deliver a 5-star service to our guests. The Person As well as having previous experience in a similar role as a F&B Supervisor, we are looking for F&B Supervisor to have an absolute commitment to delivering exceptional customer service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. Experince of working with Meeting and Events is desirable. You’ll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you’ll have a good command of the English language and be very well presented. Benefits Fantastic room discount within The Crimson hotels and across the worldwide IHG brand of hotels Additional annual leave day for your birthday My Crimson Rewards scheme Access to Private Healthcare Plan, eg financial assistance towards the cost of healthcare Superb training appropriate to the role Complimentary refreshments and freshly cooked meals whilst on duty Free parking on site Team member of the month Employee introduction scheme Sales Champions scheme Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.