Job Description
Company Overview:
Clearview Recruitment are representing a highly regarded, independent property business with offices across Bristol and Bath. Known for their relationship-led approach and high service standards, this growing business manages a substantial residential portfolio and continues to invest in leadership, compliance, and customer excellence.
Role Overview:
Head of Property Management will take full strategic and operational responsibility for the Property Management function. You will lead the department’s performance, compliance, profitability, service delivery, and team culture. This is a senior leadership role focused on accountability, operational excellence, and developing a high-performing team.
Head of Property Management Key Duties
* Take full accountability for departmental performance and service standards
* Lead, coach, and develop Team Leaders and Senior Property Managers
* Recruit, train, and retain high-calibre staff
* Foster a culture of ownership, resilience, and collaboration
* Set KPIs, monitor performance, and conduct regular reviews
Head of Property Management Key Skills & Experience:
* Senior-level experience in property management and lettings
* Proven leadership and team development experience
* Strong knowledge of lettings legislation and compliance requirements
* Confident in managing escalations and complex tenancy situations
* Commercially aware and financially accountable
* Excellent leadership, coaching, and communication skills
* Emotionally intelligent with the ability to be firm when required
* Highly organised, structured, and process-driven
* Solutions-focused and able to perform under pressure
Head of Property Management Package & Benefits:
* £40,000 to £50,000 (dependent on experience)
* Full-time, office-based across Bristol and Bath
* Private medical, dental, and optical cover
* Paid parking (Bath)
* Propertymark membership included
* Access to in-house coaching and counselling support
* Some hybrid working opportunities
* Regular team social events
* Opportunity to lead and shape a high-performing department