Join our team as an Administrator – a brilliant opportunity to grow your career, support valued clients, and deliver exceptional customer experiences in a friendly, forward-thinking utilities environment.
Administrator
Burton Upon Trent, DE13 0AT
* Full-time, Monday – Friday (9am – 5pm)
* £24,570 rising to £26,250 effective from 1st May 2026
Please Note: Applicants must be authorised to work in the UK
As a specialist in utility account management, we focus on removing the complexities of utilities from our clients' businesses while delivering proactive, cost-effective solutions. Our mission is to go beyond basic customer needs, taking ownership and delighting clients with our knowledgeable, versatile and proactive service.
The Role
We are looking for an organised and motivated Administrator to act as the main point of contact for clients and their customers. You will ensure a seamless utility account handover process for housebuilders, housing associations, and residents, providing a “right first time” experience every step of the way.
Key Responsibilities:
1. Answer incoming calls and deliver excellent telephone service
2. Manage shared email inboxes and respond promptly
3. Process client data requests, including handover and tenancy ...