The HR Administrator role sits within the MyHR Shared Services team and offers a flexible working arrangement, working in the office and home, with a four-day working week and Fridays off.
Location - could be Havant in Hampshire or Ampthill in Bedfordshire.
Key Responsibilities
* Manage the HR inbox, acting as the first point of contact for employee and manager queries, ensuring all enquiries are handled promptly, accurately and in line with service standards.
* Provide clear guidance and signpost employees and managers to relevant policies, procedures and self-service resources.
* Maintain and regularly review content on the HR intranet, ensuring information is accurate, up to date and accessible.
* Administer and maintain HR electronic files in accordance with data protection and retention requirements.
* Accurately process employee data changes within HR systems.
* Support user acceptance testing activities for new and updated HR systems.
Reward and Benefits Administration
* Deliver first‑line support on employee benefits across the UK and EMEA regions, escalating complex queries to specialist teams where necessary.
* Support the delivery of annual benefits enrolment processes.
* Produce and maintain reporting for EMEA reward and benefits providers.
* Administer benefits set‑up for new joiners.
* Support employees with processes such as critical illness claims and Well‑being initiatives.
* Assist with the coordination of programmes including the Destination Well‑being platform and annual flu vaccination campaigns.
Skills and Experience
* Strong administrative and organisational skills.
* Excellent communication and customer service orientation.
* High level of accuracy and attention to detail.
* Ability to handle confidential information with discretion.
* Experience working with HR systems and databases.
* Ability to manage multiple priorities in a fast‑paced environment.
* Proven experience within an HR or shared services environment.
* Sound understanding of HR policies, processes and best practice.
* Working knowledge of GDPR.
* Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint.
* Proactive, forward thinker.
* Hands on – streamline processes.
* A collaborative team player with a proactive and customer‑focused approach.
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