Job Summary
We are seeking a dedicated and enthusiastic individual to join our team as a Shop Floor Associate in Cromer. This role is pivotal in ensuring a positive shopping experience for our customers. The ideal candidate will possess strong communication skills, be organised, and have the ability to multitask effectively in a fast-paced environment. A multilingual or bilingual background is highly desirable, particularly in English and Spanish, to better serve our diverse clientele.
Duties
* Engage with customers to provide exceptional service and assistance on the shop floor.
* Maintain an organised and visually appealing merchandise display to enhance customer experience.
* Utilise effective communication skills to upsell products and promote special offers.
* Manage inventory levels and assist with stock replenishment as needed.
* Demonstrate basic math skills for handling transactions accurately.
* Exhibit excellent phone etiquette when responding to customer inquiries or taking orders over the phone.
* Collaborate with team members to ensure smooth operations and a welcoming atmosphere for all customers.
Requirements
* Proficiency in English; additional languages such as Spanish are advantageous.
* Strong organisational skills with the ability to manage time effectively.
* Previous experience in merchandising or retail is preferred but not essential.
* Excellent communication skills, both verbal and written, with a focus on customer interaction.
* Basic math abilities for processing transactions and managing inventory.
* A proactive approach to upselling products and enhancing customer satisfaction. Join us at our Cromer location where you can contribute to creating a vibrant shopping environment while developing your skills in retail
Job Type: Volunteer
Work Location: In person