Sickness Cover Urgently Required Your New Company A respected housing provider is seeking a Temporary Scheme Manager to provide short-term cover at one of their sheltered housing schemes in Norwich. You will play a key role in ensuring the safety, wellbeing, and tenancy support of residents, delivering high-quality onsite services. Your New Role Based onsite daily at the Norwich NR2 scheme, you will oversee the smooth running of the building and provide day-to-day support to residents. This role has no travel requirements, though a driving licence is preferred due to the scheme’s remote location.You will be responsible for: Acting as the first point of contact for residents Handling enquiries, low-level complaints, and coordinating repairs Delivering daily welfare calls and escalating concerns where needed Completing key compliance checks, including: Weekly fire alarm testing Weekly legionella testing Monthly H&S and pull-cord testing Monitoring and responding to pull-cord emergency alerts Supporting residents with tenancy matters and independent living Managing allocations, lettings, and income-related processes Working with partner agencies to ensure appropriate support services Encouraging tenancy sustainment and maximising resident income This role is not hybrid - full onsite presence is required. What You’ll Need to Succeed To be successful, you'll need: Experience in housing, support work, or a similar resident-focused environment Strong communication and interpersonal skills Confidence carrying out basic compliance and safety checks Awareness of safeguarding practices and welfare benefits Good digital, literacy, and numeracy skills A Basic DBS (or willingness for us to process one at no cost to you) Desirable : Knowledge of local support agencies CIH or similar qualification What You’ll Get in Return Competitive hourly/daily rate Guaranteed 4 - 6 week assignment Opportunity to support a valued local community in a highly rewarding role If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. 4786529