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Luton Airport – Team Leader – Full Time
Schedule: 4 on 4 off, 2 days & 2 nights, 12-hour shifts
Salary: £28,674.00 Per Annum
Are you a Leader?
* Do you have a knack for managing people?
* Are you a self-motivated individual?
If you have a passion for excellence, a knack for managing people, and a drive to elevate customer experiences, this is your opportunity to start an exciting journey!
Join our friendly team at Luton Airport as a Team Leader.
What you’ll do
* Monitor and manage the daily operations of Priority Parking, ensuring all documentation is correct, vehicles are returned and parked correctly.
* Ensure customer vehicles are driven and parked safely.
* Maintain communication with the Service Delivery Manager (SDM) and Service Delivery Supervisor (SDS).
* Handle customer issues or complaints on site, conducting initial investigations.
* Comply with company policies, health and safety laws, and relevant legislation.
* Support and deputise for the SDS to maintain standards and compliance.
* Organise, manage, and motivate the team during shifts.
* Ensure staff follow operational procedures and practices.
* Induct and train new staff, monitor performance, and develop team members.
* Protect company assets and revenues.
* Complete shift handover forms.
* Adhere to health and safety requirements and best practices.
* Record incidents accurately and follow up on actions.
* Ensure staff conform to uniform regulations.
What You’ll Bring
* Experience in managing a team.
* Smart and professional appearance.
* Excellent interpersonal skills.
* Self-motivated and proactive.
* Ability to prioritize and multitask.
* Ability to manage and motivate teams.
Think you’re the right fit? Ready for the next opportunity? APPLY NOW!
We promote a fair, motivating, and supportive work environment where staff can develop and excel.
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