Join to apply for the Temporary Seasonal Sales Assistant role at LUSH
Diversity matters
We are building a brand that represents the people of the world. Its what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
Who We Are
You might know us as the inventors of the bath bomb, but theres more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The role
In this role, youll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. Youll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, youll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.
Key Information
Hours available: 8-18 hours per week
Application Deadline: Wednesday 29/10/2025
Interview Date: Ongoing from 19/09/25
Start Date: From end of September to end of October 2025
Temporary contract will end at the end of December 2025
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
* Greet customers warmly and create a welcoming store environment.
* Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
* Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
* Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
* Maintain a clean, tidy, and visually appealing shop floor.
* Support the stores sales targets by promoting products creatively and working as part of a team to exceed goals.
* Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
* Actively control store costs, such as product waste, to help meet the shops budget.
* Participate in ongoing training and development to enhance product knowledge and customer service skills.
* Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
* Work on in-store and external events to leave lasting impressions on customers.
Skills And Experience
Customer Experience : Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
Teamwork : Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
Communication : Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
Benefits
* Holiday allowance
* 50% discount on Lush products and spa treatments
* Profit-based bonus
* Complimentary spa treatment
* Pension scheme
* Paid day off for your birthday
* Cycle to work scheme
* Discounted rail and bus season tickets
* Employee assistance programme
* 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
* Flexible working
* Tailored gender affirming care
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice.
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