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Seasonal customer consultant

Bromley
The Body Shop
Customer consultant
Posted: 24 October
Offer description

Overview

Join to apply for the Seasonal Customer Consultant role at Body Shop (The).

The Body Shop is committed to generating positive economic, social and environmental impact. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.


Your role in a nutshell

As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.


More About The Role

* Learn and understand our products — they’re packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes; we’re not just selling a skin care routine, we’re also helping communities build a better life
* Learn our customers’ needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good
* Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service


What We Look For

* Interest in connecting with customers to drive customer engagement
* Open availability for evening, weekend, and holiday shifts


What We Offer

* Comprehensive onboarding in your new position
* Training hours for you & your team as needed
* A 50% discount on regular product and 30% on gifts
* Freebies – when we launch new products, we want our Teams to be the first to fall in love with them
* Volunteer time so you can spend time with the causes that matter to you
* Ability to make connections with Community Partners to drive local activism
* Uniform: We provide a Green Apron and the rest is up to you, wear what makes you feel good
* Opportunities to grow within the Brand
* Encouragement and support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop


Talent Drivers

Collaborative Skills, Personal Conduct, Commerciality, Purpose

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