Join our friendly, forward‑thinking GP practice as a Health Care Assistant (HCA) and play a vital role in delivering high‑quality, patient‑centred care to our local community. You’ll support our clinical team with a wide range of duties including NHS Health Checks, long‑term condition monitoring, and health promotion, helping patients improve their health and wellbeing every day.
We are a supportive, team‑focused practice where your contribution is valued and your development matters. You’ll work alongside experienced clinicians in a positive environment that prioritises safety, learning, and open communication, including a strong commitment to safeguarding and a culture where everyone is encouraged to speak up.
This is a great opportunity for someone who is compassionate, motivated, and enjoys working with people. In return, we offer a welcoming workplace, opportunities for training and progression, and the chance to make a real difference to patients lives.
Job Title and Summary
Job Title: Health Care Assistant (HCA)
Reports to: Practice Manager / Lead Nurse / GP Partner
Accountable to: Practice Manager
Location: Silverdale Medical Practice, Pendlebury Health Centre, 659 Bolton Road, Pendlebury, Manchester, M27 8HP
Hours: 20 hours per week
Job Summary: The Health Care Assistant (HCA) will work as part of the primary care team to deliver safe, effective, and high‑quality patient care. The post holder will undertake clinical tasks, support long‑term condition management, and contribute to health promotion activities, ensuring care is delivered in line with practice policies, safeguarding responsibilities, and patient safety standards.
Key Duties and Responsibilities
Clinical Duties
* Perform routine clinical observations including blood pressure monitoring, height, weight, BMI, ECG recordings, urinalysis, and phlebotomy (if trained).
* Undertake NHS Health Checks.
* Support chronic disease monitoring (e.g. diabetes, hypertension, COPD).
* Do home visits for patients who are housebound.
* Support immunisation and vaccination programmes.
* Carry out new patient health checks.
Patient Care
* Deliver high‑quality, patient‑centred care.
* Maintain dignity, privacy, and confidentiality at all times.
* Provide basic health promotion advice (e.g. smoking cessation, weight management, lifestyle).
Administrative Duties
* Maintain accurate patient records using clinical systems such as EMIS Web.
* Apply appropriate SNOMED coding where required.
* Maintain stock levels and order clinical supplies.
* Ensure clinical equipment is maintained and safe to use.
Safeguarding Responsibilities
* Demonstrate a clear understanding of safeguarding children and adults at risk.
* Comply with safeguarding policies and procedures at all times.
* Recognise signs of abuse, neglect, or exploitation and upscale concerns appropriately.
* Report safeguarding concerns promptly to the Safeguarding Lead.
* Maintain accurate and contemporaneous records of concerns.
* Participate in safeguarding training at the appropriate level for the role (minimum Level 2, or as required).
* Contribute to a culture of vigilance and patient safety within the practice.
Freedom to Speak Up (FTSU) Responsibilities
* Actively support a culture of openness, transparency, and learning.
* Raise concerns about patient safety, malpractice, or wrongdoing without fear of detriment.
* Understand and follow the practice’s Freedom to Speak Up policy.
* Escalate concerns through appropriate channels, including line manager, practice manager, and Freedom to Speak Up guardian if applicable.
* Support colleagues who raise concerns appropriately.
* Contribute to a positive safety culture aligned with NHS England FTSU principles.
Infection Prevention & Control
* Adhere to infection prevention and control policies.
* Maintain cleanliness of clinical areas.
* Safely handle clinical waste and sharps.
Professional Responsibilities
* Work within the defined scope of practice and competencies.
* Maintain mandatory training (including safeguarding, IPC, and basic life support).
* Participate in appraisal and supervision.
* Engage in audit, quality improvement, and service development.
General Responsibilities
* Participate in team meetings and training.
* Comply with all practice policies including health & safety, confidentiality & GDPR, equality & diversity.
* Work flexibly to meet service needs.
About Us
We are a busy, well‑established GP practice serving a diverse population of approximately 12,700 patients in Salford. Our team includes GPs, nurses, advanced practitioners, pharmacists, healthcare assistants, and a dedicated administrative and management team, all working together to deliver high‑quality, patient‑centred care.
We pride ourselves on being a supportive and inclusive workplace with a strong team ethos. Collaboration, respect, and open communication are at the heart of how we work, and we actively promote a positive culture where staff feel valued and able to contribute ideas. We are committed to staff wellbeing and foster an environment where learning, development, and continuous improvement are encouraged.
As part of a wider Primary Care Network, we work closely with partner practices and community services to improve outcomes for our patients. We are forward‑thinking in our approach, embracing new ways of working and digital solutions to enhance patient care and staff experience.
Working with us offers the opportunity to be part of a friendly, motivated team, with access to ongoing training, development opportunities, and a role where you can make a genuine difference to the local community.
Person Specification
Qualifications
* NVQ Level 2 or 3 in Health and Social Care (or equivalent) or at least 2 years experience working in a Primary Care setting.
* Care Certificate (or willingness to complete).
* ECG training.
* NHS Health Check training.
Experience
* Experience working in a healthcare setting.
* Experience of direct patient care.
* Experience using clinical systems.
* Experience supporting long‑term conditions.
* Experience in General Practice.
* Knowledge of QOF or primary care performance frameworks.
* Experience supporting vaccination programmes.
Knowledge & Skills
* Understanding of basic clinical procedures.
* Knowledge of infection prevention and control.
* Awareness of safeguarding responsibilities and processes.
* Understanding of Freedom to Speak Up principles.
* Ability to use systems such as EMIS Web.
* Understanding of SNOMED coding.
* Awareness of quality improvement processes.
* Strong communication and interpersonal skills.
* Ability to work within a multidisciplinary team.
* Good organisational skills and attention to detail.
Personal Attributes
* Compassionate and caring.
* Professional and reliable.
* Honest and trustworthy.
* Willingness to raise concerns appropriately.
* Flexible and adaptable.
* Commitment to continuous professional development.
* Ability to work flexibly.
* Disclosure and Barring Service check (Enhanced DBS) required.
* The practice is committed to promoting equality, diversity, and inclusion.
* All staff are required to comply with infection prevention and control policies to protect patients, staff, and visitors.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Baring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr