Job Description
Locality Officer – LTD Rate £21.59phLocation: Bristol Contract: Temporary, Full-TimeClient: A Leading Housing AssociationI'm currently working with a well-established and respected housing provider to recruit for a Locality Officer on a temporary basis. This is an exciting opportunity to make a tangible impact within communities, working closely with residents to deliver customer-focused housing services.The RoleAs a Locality Officer, you’ll be part of a passionate team delivering tenure-blind, proactive, and visible housing management services. You’ll focus on tenancy, lease, and neighbourhood management, working in a specific locality to ensure high-quality, customer-centred outcomes. This role also involves maintaining data quality, collaborating with internal teams, and building strong relationships with local partners.Key Responsibilities:
* Deliver safe, timely, and effective outcomes for residents
* Provide operational housing services including tenancy and leasehold management
* Collaborate across teams to maintain and improve homes and neighbourhoods
* Engage with local communities to shape services and social improvements
* Maintain accurate customer data and ensure regulatory compliance
* Contribute to budgeting and ensure financial standards are met
* Develop a local digital presence and support community engagement
* Build partnerships with Local Authorities and key stakeholders
* Promote a positive culture of health, safety, inclusion, and compliance
About You:
* Experience delivering housing management services within localities
* Strong knowledge of tenancy, leasehold, and neighbourhood management
* Excellent communication and interpersonal skills
* Able to work collaboratively with internal and external stakeholders
* Proficient with digital tools and data systems
* Committed to customer service and continuous improvement
* CIH membership (or working towards) is desirable
Rate: LTD/Umbrella - £21.59 per hourStart: ASAPIf you’re interested in joining a forward-thinking organisation focused on delivering exceptional housing services, I’d love to hear from you.?? George Westhead???? .uk