WHY PATIENTS NEED YOU
The QMS Revolution Translation Coordinator is accountable for the end-to-end project management, system administration, and continuous improvement of the global translations process to enable network use of global documents and training materials.
WHAT YOU WILL ACHIEVE
The Translation Coordinator enables, informs, and influences key partners who impact or are impacted by the translation process. Key partners include Global Process Owners (GPOs), Revolution Site Leads (RSLs), Cluster Compliance Leads (CCLs), Revolution Project Managers (PMs), Global Training Team, Global Document Management Team, Site and Functional Translation Reviewers, Digital Team (Specifically the AI Translation platform team, currently Vox Pro), External Translation Vendors, and the QMS Revolution Project Management Team (PMO).
HOW YOU WILL ACHIEVE IT
Translation Coordinator's responsibilities are split into three key areas.
Project Management
* Establish optimized translation timelines which reflect project timelines and interdependencies across competing resources and workstreams (Document Management, Training, Concurrent Process Deployments, Translation Reviewer availability and Translation Vendor capacity and global calendars).
* Use project management and influencing to support realistic timelines with a staggered approach and impacting project timelines as necessary.
* Adhere to established translation budget, escalate budget concerns to Project Management Office.
* Partner with Revolution Site Leads (RSLs) to set scope of translation needs for their respective site/functional area on a process-by-process basis.
* Partner with RSLs to identify primary and back up Translation Reviewers for each global document and training material deemed in scope for their Site/Functional Area.
* Deliver translation process onboarding to Translation Reviewers and RSLs.
* Provide guidance to RSLs, Internal Translation Reviewers, External Translation Vendors, Pfizer's Global Translation platform Team (currently Vox Pro Digital Team), and key partners within the Document Management and Training global teams.
* Serve as primary communicator of risks to on-time completions to applicable levels within the organization to ensure timely mitigation and or necessary timeline adjustments.
* Follow up with translation Reviewers and their RSLs who are not meeting deadlines to determine what they need to succeed.
* Create and maintain visibility of translation status with leading indicators to signal when support is needed.
* Follow the effective document management process to maintain compliance during creation of new and revision of existing documents and applicable training materials requiring translation.
* Author and maintain the Global Translations Process Business Guidance Document.
Translation System Administration
* Serve as the Subject Matter Expert (SME) of the Pfizer global translation platform (currently VOX PRO) with a thorough understanding of each role: Submitter, Post-Editor, and Reviewer.
* Complete required Submitter role training and submit documents and training materials for translation through internal and external workflows adhering to the RSL providing scope and identified reviewers.
* Address translation processing issues, such as reviewer assignment changes, additional reference documents, submission changes, etc. in an efficient manner.
* Troubleshoot system access, file access, functionality concerns, etc., before involving Vox Pro Digital Team.
* Monitor progression for on time delivery.
* Manage translation workflows within the Pfizer global translation platform, ensuring efficient and effective document progression up to the final state of approvals which are performed by internal colleagues who are the assigned translation reviewer.
End-to-End Continuous Improvement
* Apply a continuous improvement mindset to challenge the status quo of the translation process to refine and improve the end-to-end process and impacted colleague experience.
* Establish feedback loop with key partners (Document Management/Training Team/ Vox Pro Digital Team).
* Seek feedback from Translation Reviewers, Global Process Owners, and Revolution Site Leads on a regular cadence for what is working well, what is not working, and what could be improved in the end-to-end Global Translation process.
* Reflect feedback and improvements in Global Translations Process Business Guidance Document.
QUALIFICATIONS
Must-Have
* Applicant must have a bachelor's degree with 0+ years of experience; OR an associate's degree with 4 years of experience; OR a high school diploma (or equivalent) and 6 years of relevant experience.
* Project Management experience in a Biopharmaceutical or other regulated environment.
* Proficient use of Microsoft Word and Microsoft Excel.
* Demonstrates ability to adapt to shifting priorities and changes to find an appropriate balance between the needs of the organization, others, and self.
* Excellent organization, problem-solving and communication skills.
* Incorporates insights of other people into ongoing work.
* Proficient use of Microsoft Word and Microsoft Excel.
Nice-to-Have
* Fluent in English, multilingual fluency preferred.
PHYSICAL/MENTAL REQUIREMENTS
N/A – Normal office environment and computer usage.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Ability to work flexible hours to occasionally accommodate sites / colleagues in different time zones (e.g. evening or morning teleconferences)
OTHER JOB DETAILS
* Last Date to Apply for Job: February 26, 2026
* Additional Location Information: Europe - Any Pfizer Site, North America- Any Pfizer Site
* Eligible for Relocation Package – NO
* Secondment 6-9 months
* If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for 12 months or longer, you will be required to turn in your fleet vehicle for the duration of the non-driving secondment. Please refer to the Fleet Policy and Procedures document for more information.
* There will be no change to your current work location.
* Position is considered Flexible, and colleagues are expected to comply with Log In For Your Day (LIFYD) requirements at site location (e.g. about 2.5 days a week in office).
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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