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Team leader

Ryton (Tyne and Wear)
Heart of England Society
Team leader
€13.35 an hour
Posted: 1 May
Offer description

We're looking for a Team Leader to join our Ryton Food Store (16 hours per week).

This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.


Responsibilities

* Lead, coach and develop your team to deliver strong performance
* Take ownership of shifts, including opening and closing the store
* Drive excellent customer service and make us the go-to store in the community
* Support recruitment, training and onboarding of new colleagues
* Manage performance, attendance and team engagement
* Control key commercial areas including waste, stock and labour
* Maintain high standards across availability, merchandising and compliance

This is a hands‑on leadership role where you'll be expected to lead from the front and make decisions that impact the store's success.


Qualifications

* Experience in retail or a fast‑paced customer environment
* Previous supervisory or leadership experience (or ready to step up)
* Commercial awareness and confidence working towards targets
* A natural motivator who can get the best out of people
* Organised, resilient and comfortable taking ownership

At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you'll play a key role in shaping your store, developing your team, and making a real difference locally.

We don't just hire Team Leaders‑we develop future Store Managers. With structured training, real accountability and ongoing support, you'll have a clear pathway to progress within the Society.


Benefits

* £13.35 per hour


Holiday & Financial

* 30 days holiday (incl. bank holidays), rising with service
* Pension with 3.3% employer contribution
* Life assurance (2x salary)


Discounts & Perks

* 10% colleague discount + double discount every pay weekend
* 15% discount at Fabb Furniture
* Access to My Staff Shop and wide retail discounts
* Wagestream - flexible access to your pay


Health & Wellbeing

* 24/7 GP access, counselling & support services
* Grocery Aid & Co‑op Credit Union support
* Wellbeing app & mental health support
* Eye care support


Family & Support

* Enhanced maternity pay
* Enhanced redundancy pay
* Bereavement and terminal illness support
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