Working as part of the Cluster 4 leadership team (Specialities include Hematology & Anti‑coagulation, Oral Surgery, ENT and Audiology), the key requirements of the job will be to monitor and support the delivery of key performance targets, to provide support to the senior management team, and to provide strong line management to the PPC and administration teams. You will be responsible for the management of the administration function across the services.
You will also be expected to assist and lead in formulation and implementation of service policies, service operating procedures and strategies through efficient use of resources. As part of this role you will evaluate and develop processes and systems to ensure a caring, quality service is provided both to service users and staff.
The successful applicant will need to be organised, methodical, have strong leadership, managerial and coaching skills along with a willingness to develop their role, the administration teams and the needs of the services.
A key component of this role, will be the validation of the Patient Tracking Lists (PTLs).
Kingston and Richmond NHS Foundation Trust has four key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
* Compassionate – We treat everyone with kindness, understanding and empathy
* Inclusive – We are respectful, fair and open, valuing everyone's unique contribution
* Collaborative – We work together across our teams and with our partners and are helpful, positive and supportive
* Inspiring – We strive for the best for patients, communities, staff and partners and are always learning and improving
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