Overview
Account Manager
Southampton, UK (Hybrid)
Are you passionate about building strong client relationships and helping businesses grow? We're looking for a driven Account Manager to join our Customer Success team and become the trusted partner for a portfolio of clients.
If you have a track record in account management or sales and want to take your career to the next level, this could be the perfect opportunity.
The Role
As an Account Manager, you\'ll be the key point of contact for customers - their advisor, advocate, and go-to person for ensuring they get the most from their solutions. You\'ll also spot opportunities to introduce new services and drive growth.
What you\'ll do
* Build and maintain strong relationships with senior stakeholders and business owners
* Conduct regular business reviews & customer meetings
* Present tailored proposals for new requirements
* Introduce new products & services that add real value
* Collaborate with internal teams to deliver exceptional service
* Hold annual service-level reviews with assigned clients
* Achieve performance targets (revenue, engagement, retention)
* Support marketing campaigns & initiatives
* Develop case studies and customer success stories
About You
You'll enjoy working with people, have a customer-first mindset, and thrive in a role where you can combine relationship building with commercial success.
Skills & Experience
* 2+ years in sales, account management, or customer success
* Strong understanding of accounting software & business processes
* A proactive, "can do" attitude with a systematic approach
* Excellent communication skills (written & verbal)
* Ability to manage priorities under pressure
* Full UK driving licence
Bonus if you have
A qualification in Accounting, Sales, or Marketing
A proven track record of hitting and exceeding targets
Benefits & Perks
We believe people do their best work when they\'re supported both professionally and personally. That\'s why we offer:
* Competitive salary with clear progression opportunities
* Private healthcare to support your wellbeing
* Flexible working to balance life & work
* Pension contributions to invest in your future
* Exercise reimbursement - gym, golf, or your chosen activity
* 25 days\' holiday + bank holidays
* A fun, social culture with regular team events, outings & activities
Ready to Elevate Your Career?
If you\'re looking for a role where you can make a real impact, build trusted client relationships, and grow your career in a supportive and forward-thinking environment, we\'d love to hear from you.
Apply today to become our next Account Manager!
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