Senior Operations Support Engineer, Telford
Client: Liberty IT
Location: Telford, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Details
Job Views: 3
Posted: 02.05.2025
Expiry Date: 16.06.2025
Job Description
Join Liberty IT as a Senior Operations Support Engineer, where you'll face exciting challenges and have the support to excel. You'll be responsible for enhancing office environments, supporting desktop, AV, and facilities support, and leading projects to improve energy efficiency and employee experience. The role involves mentoring team members, participating in agile ceremonies, and continuously improving solutions and standards.
Key responsibilities include:
* Leading projects to improve office environments, hardware, software, and digital communications
* Facilitating project delivery and team collaboration
* Supporting energy efficiency initiatives
* Mentoring junior team members
* Partnering with employees to maximize business value
* Ensuring safety and security in the office
* Maintaining and optimizing IT systems, AV tools, and office space
Technology Support
The role also involves providing technical support for digital communications, AV engineering, and office environments, including managing on-site, hybrid, and remote events, handling support requests, and proactive maintenance.
Minimum Requirements
* At least five years of experience supporting large-scale office environments with hardware, software, and AV technologies
* Experience in delivering software, hardware, and office projects
* Knowledge of agile practices
* Proven ability to identify and implement continuous improvement initiatives
* Strong partnering skills with end-users
* Current industry certifications
What We Offer
Competitive benefits including health insurance, life assurance, income protection, employee discounts, bonuses, pension, flexible working, and opportunities for growth in a supportive environment.
About Liberty IT
Liberty IT is the technology division of Liberty Mutual Insurance, committed to engineering excellence, innovative cloud solutions, and a great workplace environment recognized in industry awards.
We are an equal opportunity employer dedicated to diversity and inclusion. Accommodations are available upon request for candidates with disabilities.
If you're ready to advance your career, apply now through our careers page.
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